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AI that works the call with you.

It listens to the call, writes up the lead, ranks the carrier to write and fills in the sale. You stay on the conversation.

  • Carrier Waterfall™ plans ranked by underwriting and your commission
  • Lead details written from what the caller said
  • Rebuttals from your own playbook
  • Sale form and detection so no policy goes unrecorded
Carrier Waterfall™Sample data
Carrier Waterfall™Dolores M. · 68 · FL · diabetes, oral meds
  1. 1
    Americo Eagle Premier · Level
    Likely qualifies · no insulin, no recent hospital
    Pays you most
  2. 2
    Mutual of Omaha Living Promise · Level
    Likely qualifies · check A1C question
    2nd
  3. 3
    Corebridge Guaranteed Issue
    Fallback · no health questions
    3rd

Ranked by underwriting and by your commission on each plan.

Carrier Waterfall™

Underwriting built in. Nothing to set up.

It reads the transcript, the notes and the lead against your carriers, your commissions and the underwriting rules, then ranks the plans to pitch. The carrier catalog and the underwriting knowledge base are already there; add your own whenever you want.

SystemCarrier catalog and underwriting rulesKept by NextGen
AgencyYour carriers, plans and commission levelsSet by the admin
AgentMy Carriers, my knowledge, my statesSet by the agent
Carrier Waterfall™ reads all three

On the call

You talk. It writes.

Extract lead details

The lead fills itself in.

Gather the customer’s details and health history in conversation, then click once. Name, age, state, conditions, medications and the coverage they want are written into the lead and the notes from what they said.

Lead details Extracted

Name
Dolores M.
Age · State
68 · FL
Health
Type 2 diabetes, BP controlled
Medications
Metformin, lisinopril
Coverage
$15,000 final expense

Rebuttal

The answer to the objection in front of you.

From your agency’s playbook, phrased for the caller you have, while they’re still on the line.

Rebuttal

“That makes sense, it’s a real decision. Can I ask what you’d want to think over: the monthly amount, or whether you need it at all? If it’s the amount, let’s find the number that sits right with you today.”

Sale form and sale detection

No policy goes unrecorded.

Click Sold and the form fills itself from the call: carrier, plan, premium, face amount, dates and policy number. Forget to click, and sale detection finds the sale in the transcript and asks you to confirm it.

Sale Sale detected

Carrier
Americo
Plan
Eagle Premier
Face
$15,000
Premium
$71.40/mo
Draft
3rd Wednesday

Copilot

Ask it anything about the call, or the floor.

Which carrier for this caller, what to say next, who wrote the most this week. Try a question.

CopilotSample data

Choose a question

Ask the copilot…

Carrier Waterfall™

  1. Mutual of Omaha Living Promise · GradedInsulin allowed after age 50
  2. Americo Eagle Premier · LevelCheck insulin units question
  3. Corebridge Guaranteed IssueFallback

Rebuttal

“That makes sense, it’s a real decision. Can I ask what you’d want to think over: the monthly amount, or whether you need it at all? If it’s the amount, let’s find the number that sits right with you today.”

Sales board

  • Marcus$18,940
  • Tanya$15,210
  • Andre$10,480

Off the call

Three more jobs it takes off your hands.

Cash value

The estimate, and how it got there.

When a caller talks about a whole life policy they already have, the copilot picks out the policy type, the monthly premium and how long they’ve held it, then estimates the cash value with your office’s formula and shows the arithmetic, so you can check it and explain it.

  • Policy type, premium and years, taken from the call
  • Every step of the working shown
  • Never guesses: what wasn’t said becomes a question to ask

Cash valueSample data

“It’s a whole life policy. I’ve had it about six years, and I pay eighty a month.”

  1. $80 a month × 12$960 a year
  2. Years building cash value: 6 − 24 years
  3. $960 × 4 × 30% to cash value$1,152
  4. Estimated cash value≈ $1,152

An estimate for the conversation. The real number is on the carrier’s annual statement.

AI script import

Any script, made walkable.

Drop in a Word document or a PDF, or paste the text. AI turns it into a branching Script Walker™ script, and flags the places it wasn’t sure about so you can check them before anyone uses it.

  • Word, PDF or pasted text
  • Branches built from your questions
  • Warnings where it wasn’t sure
FE-script-final-v3.docx12 pagesReading the document…
IntroQualifyHealthBudgetClose

1 step to check: “Budget” had two versions in the document.

AI spreadsheet import

Your book, whatever the columns.

Bring your book of business in from any spreadsheet. AI reads your column names and matches them to ours, so “Mo Prem” lands in monthly premium and “Pol #” in policy number.

Migrating from another system

book-of-business.xlsx Columns detected

  • Insured NameClient name
  • Carrier/ProductCarrier · Plan
  • Mo PremMonthly premium
  • Pol #Policy number

Questions

Does the AI pick the carrier for me?

No. The Carrier Waterfall™ ranks the plans and says why; you decide what to pitch.

Where do the underwriting rules come from?

NextGen keeps a carrier catalog and an underwriting knowledge base. Your agency adds its carriers, plans and commission levels, and each agent can add their own carriers and notes.

Which products does the Carrier Waterfall™ rank?

Final-expense and other life plans.

Do I have to type up the call?

No. Extract lead details writes the customer’s details and health conditions into the lead and the notes from what they said.

Watch it rank a real caller.

Twenty minutes on the real desk. Or pick a plan and start a trial on your own.